Duplicate Registration check

EM will be able to check whether you are already registered once you have entered your 'First Name', 'Last Name' and 'E-mail Address'. Click on the button labeled ‘Continue'. This will execute a search of the database for a duplicate record.

Note: It is important that you enter your name exactly as you are known. It is not unusual for variations of spelling to cause duplicate entries onto the database.

Possible Outcome of Duplicate User Test

If a match is found (i.e. the presence of duplicates), the user cannot proceed with their Registration at this time. EM gives the user the option of receiving an e-mail containing the Username and Password to the e-mail address already in the system.

At this point you will be given the option to be sent an e-mail that will contain your existing username and password. Click on ‘Yes’ if you think you might already be registered. If you are sure that you are not already registered, then click on ‘No’. The system will now present you with the registration page, which gives you the option to change 'First Name', 'Last Name', 'E-mail address' or all three fields.

If no matches are found (i.e. no duplicates), then you will proceed to the second step in the Registration process.