Alternate Reviewers can be sent Customized Letters

When the Alternate Reviewer is promoted, the Reviewer receives the default Invitation Letter configured for the ‘Promote Alternate Reviewer’ Event in ActionManager, on the ActionManager Letters page corresponding to the Reviewer Role held by the Alternate Reviewer.

 

Invitation Letters to Alternate Reviewers can also be customized and saved so that the customized letter can be sent during the automatic promotion of the Alternate Reviewer.  The ‘Select Alternate Reviewers – Invitation Letter’ page is automatically displayed when an Alternate Reviewer is selected from the ‘Select Alternate Reviewers’ page.

 

Note:  Clicking the ‘Confirm Letter Choice and Proceed’ button is necessary in order to save the letter choice.  The journal is then returned to the ‘Reviewer Selection Summary’ page.  If the ‘Cancel’ button is clicked, the letter choices are not saved, but the Alternate Reviewers are selected and Alternate Reviewers will receive the default letter if they are promoted

 

Additionally, letters to Alternate Reviewers that have been customized and queued up can be edited at any time before they are sent.

 

For example, an Editor, after making the initial choice of the Invitation Letter for the Alternate Reviewer, may realize that a mistake was made in the letter or may want to further customize the letter prior to sending.  Invitation Letters queued up for Alternate Reviewers can be accessed from the ‘Reviewer Selection Summary’ page for a particular manuscript, by clicking the ‘Alternate Review Invitation Letter’ link on the ‘Reviewer Selection Summary’ page.

 

To Configure PolicyManager:  At upgrade, the letter currently associated with the ‘Promote Alternate Reviewer’ Event for each Reviewer Role is automatically assigned to the ‘Reviewer Invitation’ Letter Family, and will be available as the first choice in the drop-down letter selection box when Alternate Reviewers are selected.

 

If additional letters are desired, the journal should click the ‘Edit Letters’ link in PolicyManager (under the ‘Email and Letter Policies’ heading), and click the ‘Edit’ link next to the individual letter that is to be assigned to the ‘Reviewer Invitation’ family. The journal should then select ‘Reviewer Invitation’ from the Letter Family drop-down box, and click the ‘Save’ button.

 

You may also create new Reviewer Invitation Letters in PolicyManager.  Go to PolicyManager, then to the 'Email and Letter Policies' submenu and click on ‘Edit Letters’.  Click on the ‘Add New Letter’ button.  From the ‘Add New Letter’ page, enter the ‘Letter Purpose’ and ‘Subject’, and then select the ‘Reviewer Invitation’ Letter Family.